Word: pleasingness
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She believes that emphasis on employee satisfaction--and its downstream result, superior customer service--comes more naturally to women than men. That may help explain why 10 of the top 24 executives at Southwest are women. "It would be great for the industry if more women were running things," says...
(2 of 2) This year's expedition resulted in another impressive haul, indicating that Herakleion will continue pleasing archaeologists for some time to come. Inscriptions on a statue, for example, indicate that the Temple of Herakleion was in continuous use for much of the Ptolemaic dynasty. The treasures discovered at...
“As he’s worked to gain more control over who becomes Master, what happens is the senior tutors realize it’s not as much about being a presence in the House but pleasing University Hall and the Ad Board,” says...
Perhaps we’ve taken fly-by bag lunches for granted and not for the innovation they were when they were introduced our freshman year. Brain Breaks were introduced at the beginning of junior year; the so-called fourth meal was another response to students’ odd schedules...
We were downloading entire albums and then sending them to 10 other people. Twice an hour. With every computer. In almost every room. The effects were less than pleasing to the people at Harvard’s Network Operations Center, and they eventually clamped down on our bandwidth. The restrictions...