Word: postally
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Dates: during 1990-1999
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...biggest civilian employer: 740,000 people. One out of every 160 employed Americans works at the Postal Service. People are 83% of our costs. Up to 14 different hands handle each piece of mail. We make a house call on every home and every business six days a week. We do it for 29 cents. Plumbers charge 58 bucks...
...have 20% of our automation equipment deployed, and our productivity in 1990 was 10 times what our annual average was for the preceding 19 years. Automation is the best hope for the future to keep postal rates below inflation. We will be fully automated by 1995. This is a major changeover. Our standard of manual sortation is exactly equal to what Benjamin Franklin could do. He could do about 11 pieces of mail a minute, and our standard still is 700 per hour. Our automated sorting machines can do 35,000 pieces per hour, 50 times that...
...Postal Service in 1975 said that volume was going to go down because of electronics. Since then, there have been 14 consecutive years of up volume, each year higher than the next. The Postal Service seems to continue to be doubling about every 20 years in volume. We don't see any interruption. We bind this country together much more than anything else. There are many more letters delivered than long-distance telephone calls made...
...actually need a Postal Service? Couldn't private operators like Federal Express do a better...
...average revenue per piece for Federal Express is $17. Ours is 28.4 cents. Federal Express has 12% of our number of employees. Their employees deliver two-tenths of 1% of our volume. We deliver in any morning what they deliver in a year. They're a different business. The Postal Service is not a business. It's a businesslike public service. I could cut out $5 billion in one day. But our charter is to provide universal, uniform service to the American people, which means everybody gets the same service at the same rate. Compared to almost any other country...