Word: postally
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...Postal Service has its way, Americans will soon have to pay an extra $10 a year for stamps. Last week the agency announced that even though it plans to curtail service, it would seek an average 19% increase in 1991, less than three years after the previous jump of 16%. First-class postage will go from 25 cents to 30 cents, while rates for second- and third-class mail -- the mainstay of catalog distributors and magazine publishers -- will soar as much as 33%. Business and consumer groups are already organizing strong campaigns against the increases, which the Postal Rate Commission...
Even Postmaster General Anthony Frank admits that, from the consumers' standpoint, the price hikes are "too much, too soon." Although the Postal Service has cut its work force by 20,000, to 758,000, it remains the nation's largest civilian employer, and Frank says he has no choice but to ask for the increases until he can get labor costs under control. The Postal Service is expected to lose $1.6 billion this year...
Letter carriers usually fret about dogs; now they're worried about copycats. Postal workers are afraid that mail bombings in the South, which left a federal judge and a civil rights lawyer dead, were models for two unrelated episodes last week. In Brooklyn, a booby-trapped .22-cal. sawed-off rifle, which failed to go off, was mailed in a briefcase to a federal prosecutor. In Houston a Pentecostal minister's daughter suffered burns when she opened an exploding parcel addressed to her father...
...McClure of the U.S. Postal Inspection Service faults publicity for the spate of bombings. The service now has an Atlanta hot line to take calls about suspect packages. "We are trying to get members not to panic," says Moe Biller, president of the American Postal Workers Union...
Until Dale Carnegie takes hold as the new model for postal supervisors, one postmaster has a low-tech idea for improving service in Worthington, Ohio. For every letter misdelivered, the postman refunds the cost of the stamp to the customer out of his own pocket. Since September, 44 quarters have been paid out and complaints have dropped from ten a week...