Word: problem
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Dates: during 1990-1999
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Carr says he chose to start the program because of his familiarity with the school and its multidisciplinary approach to problem-solving...
...When the economy of the world's only superpower goes online, what happens if the system crashes? "The Internet is just basic communications infrastructure that creates huge benefits, but it also creates significant vulnerabilities to hackers, crackers and even terrorists," he says. "Computer security, I think, is a significant problem, and it's going to get worse before it gets better...
...civic life. In a charitable organization, it can motivate people to give of themselves far beyond the call of duty. But when society, as Bush put it, "sees a need to help people," it should not look first to religious groups to provide the answer, especially when the problem is a social and not a spiritual one. The social compact should not be sub-contracted...
Three months after admitting they have a serious customer-satisfaction problem ? and assuring Congress they could solve it on their own ?- the nation?s major airlines finally unveiled their self-imposed makeover on Wednesday. United Airlines will wheel out "Mobile Chariot" workstations during flight delays to help stranded passengers with rebooking, and will deploy 600 hand-held baggage scanners at its busiest airports to help find rerouted luggage. Continental promises a top-to-bottom "Customer First" program aimed at improving its communication with passengers. And that?s just to name a couple ?- the Air Transport Association, the airlines' umbrella group...
...TIME business reporter Julie Rawe, the whole thing smacks of window dressing. "These things are superficial ? they?re supposed to make life easier for customers when their plane is late or their flight is canceled," she says. "But the big problem is that one in four planes is late. Fix that, and you don?t need the cosmetics." Fixing that, however, means both costly overhauls for the airlines and slow-in-arriving upgrades of outdated FAA equipment. "Until then," she adds, "the airlines can hand out all the lollipops they want. But people are still waiting. Planes are still overbooked...