Word: productions
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Dates: during 1990-1999
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...explains what it means. There are two types of businesses, he tells the troops: baby businesses, which need growth and feeding, and adult businesses, which must pay their own way. This brings him to B, M and V, which stand for books, music and video, Amazon's three oldest product lines. And the P is the news, for this trinity is nearing adulthood. "By the end of the year 2000," Bezos says, "we're going to make them profitable...
Economists get dizzy thinking about this. It is all so scalable. Add a few servers, a dozen more Web pages, a couple more customer-service reps, run your traffic up another digit, expand into new product lines and sell a hundred thousand more books or CDs or power tools. This kind of growth--Internet gurus like David Wetherell, enthralled by the mathematics of community, call it viral growth--defies conventional valuation and makes the usual measure of retailing--same-store sales, sales per square foot--seem like roman numerals or the abacus, relics of another...
...Mart's website so crummy? Product selection has improved recently, but it's still puny. The design is underwhelming; search and navigation tools are weak. And don't try returning something bought online to a store. "It's the biggest toy seller in the country, and its toy site is terrible," says Forrester Research analyst David Cooperstein...
These companies don't always manage it, but you've got to give them points for effort. Webvan boasts that its 330,000-sq.-ft. warehouse is so meticulously organized that no packer has to walk more than 19 1/2 ft. in search of a product. Now, post-IPO, the firm is set to build 26 warehouses across the country at a cost of $1 billion...
Attention, e-commerce shoppers: Your days of being tied to the PC for your product needs may soon be over. In the near future, currently being envisaged by engineers, you'll go shopping via PalmPilot, via TV with cable-modem hookup, via game machine, via intelligent refrigerator--via any means, it seems, other than a good old-fashioned desktop and keyboard...