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...they expect a surge in U.S. government contracts involving Arabic, Dari, Pashtu, Uzbek and other languages useful in the war against terrorism. But that's a small part of the business. More broadly, the industry is thriving because American companies are learning--after years of denial--that to profit in the global economy, it's critical to speak the customer's native tongue. "An American company expanding abroad is competing with merchants who speak the local language," says Donald Plumley, chief marketing officer of Bowne Global Solutions, based in Parsippany, N.J. "You may have a better product, but if your...

Author: /time Magazine | Title: Exporting: Selling in Tongues | 11/26/2001 | See Source »

...challenge. "We underestimated the difficulty of getting the disparate companies we acquired to work together in a cooperative fashion," he says. "It took us three years of pain and significant losses." But, he says, that phase is ending. The BGS unit, which now includes Mendez, posted a $2 million profit in the third quarter of this year. And the division expects to deliver profits of $10 million...

Author: /time Magazine | Title: Exporting: Selling in Tongues | 11/26/2001 | See Source »

...carriers, Europe's major airlines--many of which were already struggling before Sept. 11--have been crippled by the drop in transatlantic traffic and passengers' reluctance to take to the skies. Belgium's Sabena declared bankruptcy earlier this month, the day after B.A. announced that its pretax profits for the third quarter had plunged from $290 million to $7.3 million and that it was expecting a significant loss for the year. But not all European carriers are struggling. Ryanair, easyJet, Buzz and Go--inspired by U.S. discounting pioneer Southwest Air--concentrate on short-haul routes, and have been almost impervious...

Author: /time Magazine | Title: Business Travel: Cheap Euro Airfares | 11/26/2001 | See Source »

Secondly, by outsourcing your distractions from recruiting, your firms will be able to focus on gaining a greater market share, which of course is far more important than your share price or your profit margins. As long as Fortune or Institutional Investor ranks your firm Number 1 in mergers and acquisitions, then who cares if you’re not making money? By outsourcing such work to vast pools of labor that will work for pennies, and then by recruiting more and more Harvard students to fill in the gaps, you’ll have a potentially unlimited workforce, guaranteeing...

Author: By Alex F. Rubalcava, | Title: Recruit This, McKinsey | 11/26/2001 | See Source »

...That doesn't mean that Amtrak, a creature of pork-barrel politics, is the right entity to revive rail travel. Burdened by the conflicting missions of providing comprehensive nationwide service and making a profit, Amtrak has failed at both. Now many experts are concluding that Amtrak as we know it will probably have to be scrapped--perhaps to be replaced by semiprivatized, regional passenger-train networks...

Author: /time Magazine | Title: Is This Any Way to Run a Railroad? | 11/25/2001 | See Source »

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