Word: profited
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Dates: during 1990-1999
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Honeycutt said that HUPS makes no profit selling its permits...
...Mendoza spoke of capitalizing upon emerging markets and expanding profit margins, many of Harvard's infant I-bankers and fledgling fund-managers explained how they plan to win the ideal job-offer...
...that would become America Online, Case has jousted continually with the doubters. Even his loyal board members lost the faith: in 1987, after a particularly rough patch, they were ready to fire him until someone argued that surely Case had learned something while spending millions without a penny of profit. Whatever that was didn't seem apparent as his online service hit rock bottom last winter, suffering through one gaffe after another--remember the mess over busy signals?--leaving Case exhausted and his critics smirking. When he called a reporter while on his way to Japan one day last spring...
...many headaches. Overeager users have crashed parts of the service twice in the past year by bombarding it with more calls than computers could handle. And as "America On Hold" angered customers, it perplexed Wall Street. Accountants demanded that AOL refigure its books, erasing every dollar of profit the company ever made. It faced potential lawsuits from the attorneys general of 36 states over billing practices. William Razzouk, a hotshot executive from FedEx, split after just five flabbergasted months as president of the service. The company endured, inevitably, a collapse of its too-rich stock price. Twice...
...lets us do for a bit, before the appropriately twisty plot really gets under way. The story itself is impeccably paced, a well-orchestrated series of cover-ups and discoveries, as Exley skillfully and stubbornly cuts his way through the many layers of the blue shield and those who profit by it (like a man who runs a service of call girls cut to resemble movie starlets). Surprises and not so teensy-weensy ethical decisions are sprinkled throughout as we wonder whether Exley will fall into the warm goo of complicity with the rest...