Word: promptness
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Dates: during 1990-1999
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...have an account on Harvard's fas system, I'll bet you have a little secret you don't share with anybody else. You log in a few times each day, wait a few minutes for the fas% prompt to rear its head, and then... and then...
...first step on the road to recovery is to realize that the fas% prompt isn't "just" for e-mail. When you use telnet to connect to fas.harvard.edu, you're opening what's called a "session" on a big, expensive machine in the Science Center...
When I ask about attendance, though, he's terse. "It's dreadful, the greyhound industry is going through its absolute worst times." Before I get a chance to prompt him, he's blaming Foxwoods and Mohegan Sun. They definitely siphon off business, he says, particularly among young people. "When greyhound racing came on the scene, it was one of the only legal forms of gambling," he explains, "but now our customers are dying off, and there's no one to replace them...
...their balances each month are known in the industry's distorted parlance as "deadbeats" because they avoid steep interest charges. GE, which offers its Reward cardholders cash rebates worth as much as 2% of their purchases, put the deadbeats on notice last month with its $25 prompt-payment fee. "If there is not a tremendous consumer backlash," says Susswein, "we will see more companies punish cardholders for paying in full...
...Prompt payers have also bedeviled AT&T's Universal Card subsidiary and helped spur the recent resignation of David Hunt as president of the unit. Analysts say roughly 60% of the Universal Card's 18.3 million accounts were held by convenience users who took advantage of free lifetime memberships and other benefits while paying their bills in full each month. Industrywide, only 36% of cardholders pay off their balances each month. Although AT&T officials say they have no plans to dock card users for paying up, the company is pondering other ways to persuade the holders to take...