Word: public
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Dates: during 1970-1979
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These harsh realities are every bit as troubling to oilmen as to anybody else. They chafe at charges that they belong to some sort of seamless monolith, and they are bewildered by the public's suspicions. The dismay is understandable. Hardly the conspiratorial business that it is widely thought to be, the 1.8 million-employee industry operates in an intensely competitive arena...
...attacks are only fanning suspicions and dividing the nation instead of providing sober answers to the questions that bedevil the public. Among them...
...senior Sister of the sorority, Exxon, has the highest visibility, not only in OPEC, but in the U.S. as well. As the energy squeeze has worsened, the company has grown so preoccupied with its public image that these days it spends 78% of its $18 million network-TV and magazine advertising budget not on selling products but on promoting its business as one essential to the nation's strategic interests. No longer merely a department title, public affairs affects who is promoted and who is fired within the company, and what actually gets decided. Confesses Chairman Garvin: "I simply...
...company remains wary and unsure of the public, and in its towering, glass and stone headquarters in Manhattan's Rockefeller Center there is a vague but persistent sense of being under siege...
Though the companies are only doing what is necessary to keep the oil flowing, their public-image difficulties are compounded by one economic fact that no oilman can explain away: for better or for worse, the Seven Sisters, and many of their smaller competitors as well, have interests that are often parallel to those of the price-gouging OPEC cartel...