Word: quaresma
(lookup in dictionary)
(lookup stats)
Dates: during 1990-1999
Sort By: most recent first
(reverse)
...past few weeks, calls to employee help lines have surged; their personnel have noticed a dramatic increase immediately after evening newscasts. At Managed Health Network in Los Angeles, counselors were handling nearly 4,000 calls a week, more than twice the normal rate. Says Brian Quaresma, who fields calls on the night shift: "Sometimes you pick up the phone, and someone is just crying. They just need to know someone is listening, that you are there...
...Associates. Callers to that service have included uneasy Arab Americans, workers with relatives serving in the gulf, and many people who are simply so anxious about the war that all they want to do is listen to news bulletins all day. Those who answer the phones can empathize. As Quaresma handled calls late one night last week, he was feeling a bit anxious himself. Said he: "I'm 22. I'm wondering if I'm going to be drafted...
| 1 |