Word: queene
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...What does the Queen herself have to do with these changes? Does she benignly preside while staffers take the initiative, or is she a hands-on manager? Her staff say that she is almost spookily well-informed and observant. "Her memory of detail, her instinct for what is right, is absolutely superb," says Ross. Hunka, the personnel chief, says "she's obviously not immersed in the details of employment legislation, but whenever an issue gets to her, her feedback is never against what I would say as an experienced human resources person. She's always on the beam...
...letting her down." Hunka says the palace "is almost without politics. I never have to write a memo to cover myself. There's no top job to compete for, and no revolving door of CEOs you have to please." Reid, who climbed to the top of KPMG, calls the Queen "the best person I've ever worked for. She lets you get on with the job, but she and her husband see things with great clarity. Sometimes we look at every conceivable angle; she'll just cut through...
...Most likely, the concept of liking her job would seem odd to her. Prince Andrew explains: "People say to me, 'Your life must be very strange.' But of course I've not experienced any other life. It's not strange to me. The same way with the Queen. She has never experienced anything else. That life, that knowledge, that wisdom is purely natural to her." Pamela Hicks agrees that the Queen, while gratified if people respond to her work, does not seek a conventional sense of happiness in it. Duty is its own reward: "She is very religious...
...naturally curious about people, and observant; this, "plus her fantastic memory, means she is not bored," says Hicks. A dry sense of humor helps. On a walkabout in Scotland, one person told her, "You look just like the Queen!" "How reassuring," she replied. When a visiting head of state managed to slip out of Buckingham Palace overnight, she quipped: "Has he taken his wife?" She can laugh at herself too, as when a new footman pulled back her chair as she stood up after a family dinner, but then immediately went to sit down again to continue a conversation...
...racy as "my goodness." But "she's very modern," says Reid. "People don't realize it. Some people who work for her don't." Her granddaughter Zara Phillips has had a tongue stud, lived in sin with a jockey, posed for Hello! magazine and sold the rights, but the Queen is very fond of her. The monarch who said in 1955 (following the government's decision) that her sister, Margaret, could not remain a royal princess if she married a divorced man has had no qualms about her grandson William living with his girlfriend. A senior aide says...