Word: queueing
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...hour passed, a small insurrection took hold at the end of the queue. Former Extension School student Heidi Erickson—who gained public notoriety in May when 72 dead Persian cats were discovered in the refrigerators of her two local homes—arrived half an hour late, and the Wordsworth representatives had run out of admission tickets...
...always known that some customers aren't worth the trouble. Now Selden and Colvin show, through vivid examples, how much companies can gain by comprehensively tracking and examining the costs and benefits of each customer relationship. (Fidelity, for instance, puts burdensome callers at the end of a long holding queue and gives quick attention to account holders who deliver more profit...
...else has your attention. When you call your bank to activate your credit card, you get put on hold and pummeled with ads for the bank and its marketing "partners," who know that you know that if you hang up, you lose your place in the telephonic queue. "The base appeal of this trend is that the audience can't opt out," says Dennis Roche, 37, U.S. president of Zoom Media, based in Montreal, which places ads in bathrooms...
...screens again in April with X-Men 2, and in December for Gandalf's last Ring. He's working on plans to film Shakespeare's gay merchant Antonio in The Merchant of Venice. And then? He emits a broad, Gandalf-like chuckle. Outside the theater a queue of young fans await his autograph. They don't look like they've seen Strindberg before...
...book racks (guy stuff) than from the shelves of best-selling romantic novels (gal stuff). And since 1975, when Jaws proved the wisdom of opening a movie in thousands of theaters on the same day, the pressure has increased for a film to grab big first-weekend numbers. The queue is full of teenage boys and young couples, but, says Rudin, "older women, the main audience for women's movies, don't run out on a Friday night to see a film." A women's film is thus at a severe demographic disadvantage...