Word: receipt
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Consumer grief is even becoming part of the pop culture. Comedian Jay Leno says that when he chided a supermarket clerk for failing to say thank you, she snapped, "It's printed on your receipt!" The film Back to the Future cracked up its audiences with a scene in which Michael J. Fox's character, who has traveled back in time, walks past a 1950s-era filling station and is flabbergasted to see four cheery attendants in neatly pressed coveralls. Like a pit crew at the Indianapolis 500, they dash up to a car and proceed to fill...
...referrals for most of its customers. It employs no independent agents and hires its own adjusters and underwriters. The company's unusually high ratio of 1 employee for each 140 clients allows it to meet high performance standards, like routinely answering all customer mail within a day of receipt. Amica tries to respond to claims in the same speedy manner. The company's adjusters have been known to take extraordinary pains to assist clients in duress. After Hurricane Gloria hit the New England coast in 1985, one Amica homeowner policyholder was unable to get any government agency to remove...
...only funds related to the Iran programthat passed through agency hands were the $12million owed to the Pentagon for the arms," Laudersaid. "The funds received from the Iranians weresegregated and passed on to the Pentagon properlyafter receipt...
...sounds a persistent theme: warning signals usually precede "unpredictable" criminal acts. Her accounts are too brief for a true understanding of minds gone wrong, but she makes even the most absurd act -- and its subsequent explanation -- seem plausible. A carefully polished alibi is undone by an overlooked credit-card receipt. A medical researcher disappears, and the explanation lies in her $650 shopping spree at an A. & P. As Wolfe indicates, chance and coincidence were once the favorite devices of Victorian novelists; today they are the unseen weapons of policemen...
James Kirkland Batson is black, and the Kentucky jurors who convicted him in 1984 of burglary and receipt of stolen goods were all white. The prosecutor had excluded four blacks from the jury with peremptory challenges, which have long been exercised without any explanation required. But last week in an important 7-to-2 decision, the Supreme Court reined in the practice. Justice Lewis Powell, writing for the majority, observed that intentional racial bias denies "the protection that a trial by jury is intended to secure"--a jury of one's peers. So the court changed the rules. Previously...