Word: refundability
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Dates: during 2000-2009
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...followed, a self-described "Oprah fan" rose to attack Frey, claiming he had lied, embellished and fooled those who believed in the truth of his book - including Oprah, who told her audience she had been duped and betrayed. (A judge recently ordered Random House, Talese's publishing house, to refund $2.35 million to readers.) The question prompted Talese to take the microphone. She pointedly turned toward the C-SPAN crew that was filming the event and launched into a diatribe against Oprah that was even stronger than her afternoon comments. The mood in the room turned from culture to clash...
...chronic complainer is another category. You know the type: if a lightbulb blows in his hotel room, he wants to be comped for a three-day stay. If the cable is down for a minute, the demand is a month's refund. Some people just love to play the game hard. I remember standing behind one of these chronics while on line at an airline counter. He wouldn't give up demanding compensation for something ridiculous, and the agent wouldn't give in, until he finally got to the usual ultimatum: "I'm never flying this airline again." I found...
...What's Missing? Hey, I think there's something wrong with my May 14 issue of TIME. I read through the collection of "most influential people in the world," and Bono was nowhere to be found. Should I ask for a replacement copy or a refund? Gerasimos Anastasiadis, Florence, Italy...
...What's Missing? Hey, I think there's something wrong with my May 14 issue of TIME. I read through the collection of "Most influential people in the world," and Bono was nowhere to be found. Should I ask for a replacement copy or a refund? Gerasimos Anastasiadis, FLORENCE, ITALY...
...Block's TaxCut Tango and Signature online products also have live tax advisers just a phone call or e-mail away. And so even the brands dedicated to the do-it-yourselfer have acknowledged that lots of people want a little hand-holding on the way to getting their refund...