Word: refundability
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Dates: during 2000-2009
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...company offered customers a variety of electronics, home products and children's toys through its website at heavily inflated prices. After 12 to 14 weeks, CyberRebate promised to refund most or all of the purchase price...
CyberRebate's unique business model may cause the company's bankruptcy to hit customers especially hard. Before its collapse, the company charged customers several times the typical market price of products--always with the guarantee of a full refund in about 14 weeks...
...people have been overcharged and on their behalf, I am here asking for a refund." GEORGE W. BUSH, U.S. President, pushing his plan for a tax cut before a joint session of Congress...
ARRIVAL TIME IS MONEY Amid last year's record flight delays, biztravel.com began compensating customers for jet lag on six airlines. The payout policy--$100 for 30-min. delays, $200 for an hour and a full refund after two--boosted sales 50%. But playing airline roulette has cost the site $1.7 million since May, so Biztravel recently shrank tardiness refunds 75%. (A $100 max is better than nothing.) Another plus? Automatic rebooking on cheaper flights so you can pocket the difference...
...ruling, handed down Monday in Norfolk, Va., bars H&R Block from using misleading copy to advertise the Rapid Refund service, and orders the company to pay $500,000 to the local competitor that brought the suit. Judge Jackson gave Block until March 9 to come up with new advertising copy to replace what he called "offensive" terminology...