Word: refundability
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Many of the students involved did not think the refund compensated for their delay and irritation. The HSA officials concerned, however, were not available for comment...
...students who were on a delayed HSA charter flight returning from San Francisco this Christmas each received a 50-dollar refund check yesterday...
...refund, financed by American Airlines and the University Travel Service, was made at the request...
...letter accompanying the refund stated that the organization plans to improve service by scheduling more jet flights, and that HSA is always concerned with the welfare of its patrons...
Even with the ten per cent or eight per cent "patronage refund" (even that is now threatened), one usually pays as much or more for merchandise at the Coop as would be paid at other stores around Boston. In textbooks, of course, the Coop enjoys a monopoly on University reading lists which protects it from effective competition in the Square. And it almost uniformly offers the poorest prices in the Square on used books (which it will not even buy back until after the book buying rush, effectively forcing students to buy new or elsewhere...