Word: refundings
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PROTEST. An individual letter of complaint seldom moves a manufacturer to replace a car or refund the purchase price, but a buyer can greatly increase his leverage if he allies himself with other consumers and takes his case to Government agencies or others concerned with consumer protection. Nader suggests that carbon copies of a letter of complaint to a manufacturer should be mailed to the dealer, a lawyer, the President's Committee on Consumer Interests, the buyer's Senators and Congressman, the Federal Trade Commission, the Nader-sponsored Center for Auto Safety in Washington, a local newspaper...
Harvard students can get a refund on their telephone installation fees if they live in a room occupied by summer school students who had the centrex system installed last summer...
...Refund Threat. Though FDA will wait at least 15 days for replies from the makers before enforcing the prohibitions, the announcement served as a warning to the presently booming $2.3 billion-a-year toy industry. With five shopping weeks remaining until Christmas, sales are up as much as 12%-despite the general economic slump. Nevertheless, Government intervention, though limited, may well cause many buyers to be more cautious. For toys that are finally banned by the FDA, the penalty can be retroactive: a provision of the act requires retailers to refund the purchase price of a condemned toy; the store...
...getting short-changed by this new practice of the Coop? Not Mr. Brown. His salary is probably higher than it was last year. Not the Harvard Trust Company. It is getting part of the Coop members' patronage refund as well as usurious interest. Not the other banks that loan the Coop money to build unnecessary buildings, such as the Business School Coop, and to carry ridiculous inventories, such as refrigerators and color televisions. These banks are paid their interest charges even before the Harvard Trust Company gets its cut. Two affected groups remain: the employees and the customers. Mr. Brown...
...essence, therefore, the Coop's lower patronage refund is just another example of business making profits by exploiting employees and short-changing consumers. I believe that it is in our interest to stop this short-changing and exploitation. I suggest that the way to do it is to organize a fight against the management of the Coop and support, in general, the struggles of employees everywhere against their businessmen bosses. Unless we realize the need to take this kind of political action, I fear Mr. Brown and his like will continue to live at our expense and, perhaps, others' agony...