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...like Toyota, which overcame consumer prejudice in part by inventing kaizen, a manufacturing process and corporate mantra translated as "continuous improvement," Hyundai has rapidly built up regard for its products through an almost fanatical attention to Getting It Right. Consumer Reports magazine recently named the Sonata the most reliable car in the U.S. And Hyundai rose to second place in J.D. Power and Associates' 2004 survey of initial car quality, tied with Honda and trailing only Toyota. Six years ago, Hyundai ranked among the worst in terms of initial defects. The comeback "is astounding," says Chance Parker, executive director...

Author: /time Magazine | Title: Hyundai Revs Up | 4/18/2005 | See Source »

Ulysses Seal, an expert on Siberian tigers, said the odds of being attacked while in an enclosed area with tigers are 100%. "Tigers regard a human as a meat meal," he said. "I've worked with tigers for seven years, and under no circumstances would I put myself under those conditions." People have called for the destruction of the animals that attacked Robin Silverman. Zoo Director William Conway disagrees. Says he: "We're not going to vilify normal, healthy tigers for doing what tigers...

Author: /time Magazine | Title: Death at the Bronx Zoo | 4/18/2005 | See Source »

...black violence in the province was directed not only at white authorities but also at the Indian community in general and particularly at Indian shopkeepers, whom blacks traditionally regard as symbols of exploitation. Many blacks also resent the fact that under the new tricameral system, the Indians now have a voice in Parliament, however muted, whereas the blacks have none. Most of the time the two communities coexist in an uneasy peace, but periods of economic hardship tend to accentuate the differences between the have-nots and the have-littles...

Author: /time Magazine | Title: South Africa: Gathering Hints of Change | 4/18/2005 | See Source »

...Things have been exacerbated very considerably by the state of emergency and by the detention of those whom the people regard as their leaders. The police and the South African Defense Force have been put into an incredibly awkward position in that they are not seen as agents for maintaining law-and-order but as protectors of an unjust system. In the consumer boycott in the eastern Cape, for instance, there are very strong indications that the police are harassing black traders, trying to break this boycott. We really are on the edge of a precipice. It would take nothing...

Author: /time Magazine | Title: Bishop Tutu's Hopes and Fears | 4/18/2005 | See Source »

...wonder, then, that the fans were loudly unsympathetic when the athletes' union went on strike last week. "The players are greedy," groused St. Louis Cardinal Rooter Greg Errion. "They have no regard for the fans. It's 'What can I get for me today?' The luster of ballplayers as American heroes has dulled." Nor did the fans feel very sorry for the owners, who, despite their poor-mouthing, toss about millions of dollars, largely, it sometimes seems, for the privilege of hanging about their employees' locker room...

Author: /time Magazine | Title: Baseball: A Win for the Fans | 4/18/2005 | See Source »

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