Word: reina
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Part of the problem, Reina acknowledges, is that staff members wanted more face time from top management...
Initially, workers participated in confidential discussions Reina facilitated...
Armed with his firm's new Team Trust Scale, Reina claims he can quantify the staff's improvement...
...Neither Reina nor HUDS officials would specify how much Reina and his firm charged for their services, but Alixandra E. McNitt, HUDS assistant director for marketing and communications, says it was within the budget for staff training...
...think that it is a challenge for any leadership to have presence and access to the front line," Reina says. "It's the old saying come true: people don't care how much you know until they know how much you care...