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...love Netflix, the online rental service that delivers movies and TV shows to your mailbox. Since its start in 1999, the company has sent more than 2 billion discs to its 10.6 million subscribers, who return them in the familiar red envelopes for more titles. (Think of Amazon.com but as a DVD-lending library instead of a bookstore.) Wall Street generally likes Netflix, whose Nasdaq stock price has more than doubled since last fall, and so does the public; the company has the No. 1 customer-satisfaction rating among online retailers. (Richard Corliss on how to improve the DVD giant...

Author: /time Magazine | Title: Why Netflix Stinks: A Critic's Complaint | 8/10/2009 | See Source »

...Netflix ad has one contented couple purring, "We don't miss the video store at all." Well, I do. Specifically, I miss Kim's Video, a lower-Manhattan movie-rental landmark that housed 55,000 DVDs and cassettes of the vastest and most eccentric variety - until it closed early this year and shipped the whole stash to Sicily. Admittedly, Kim's was one of the gems, but cities large and small used to have video stores with all manner of movies that you could see right away. With Netflix, you surrender those basic American rights: impulse choice and instant gratification...

Author: /time Magazine | Title: Why Netflix Stinks: A Critic's Complaint | 8/10/2009 | See Source »

Wait Time: Eternity Put movies in your rental queue and most will be marked "Now" for immediate rental. Some, however, will be designated "Short Wait" or "Very Long Wait." That often applies to old films that have a sudden surge in popularity and of which Netflix has only a few copies. (Did you want to compare the original The Taking of Pelham One Two Three with this summer's remake? At Netflix, you could have waited five weeks to see the 1974 film.) Other titles, which may have vanished from the stockroom, are called "Unavailable"; the wait time for those...

Author: /time Magazine | Title: Why Netflix Stinks: A Critic's Complaint | 8/10/2009 | See Source »

...what was owed - and Wells agreed to forgive the rest of the couple's debt. The sticking point was a second lien - a $75,000 home-equity loan - owned by a different division of Wells. The buyer got spooked and walked. The Lupos have since moved into a rental house and now live in fear of the bank coming after them. "It's humiliating when you work so hard," says Scott. "But one day, we'll get back to where we were...

Author: /time Magazine | Title: How the Housing Market Is Fighting Its Way Back | 8/10/2009 | See Source »

...occupying four apartments at below-market rents in a Harlem building owned by a prominent real estate developer. (He has since given up one apartment that he used as an office.) In September, he admitted he had neglected to pay some taxes by failing to report $75,000 in rental income earned from a beachfront villa he owns in the Dominican Republic. ("That was a big boo-boo," he acknowledged.) His fundraising for the Charles B. Rangel Center for Public Service at the City College of New York has been controversial, with accusations that Rangel improperly used congressional stationery...

Author: /time Magazine | Title: Charles Rangel: The Lion of Harlem | 8/6/2009 | See Source »

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