Word: repairmanship
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...subject of this week's Business cover story is one on which TIME's readers are all thoroughly knowledgeable and even expert: inefficiency. Practically everyone has his own list of horror stories about malfunctioning equipment, poor repairmanship, delays at airports, ill-natured salespeople and savage cab drivers. TIME's editors and correspondents are not only subject to this malaise but, being in the business of communications, are particularly vulnerable to it. In reporting and writing this week's cover, the staff encountered almost supernatural attempts to jam, delay and even halt its efforts...
...promptly has an affair with him. The repairman 23, also happens to be an inventor. Angela, whose husband is a military man and far away, decides to ?rap the inventor in her home until he comes up with the invention that will free him forever from TV-repairmanship. After three months. he does and leaves. Hubby comes home and a rejuvenated Angela begins her marriage anew...
...this practiced repairmanship, the homeowner has developed his own countergambits. The wise antirepairman knows, for example, that he must never, never deal with underlings; he must always go straight to the top-write the company president. One St. Louis man gets super service by calling the repair-shop owner, threatening to come down and "punch the first person I see in the nose." Others try the food gambit, laying on sandwiches, beer or liquor for the repairman. And when all else fails, a wife can call the repairman's wife. Says one Milwaukeean: "I asked...
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