Word: repeatability
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...company has to do is repeat the sterling performance in 2010. Panera might not be able to stay out of the price wars forever. "I've never seen so many deals being offered," says Derrington. "They have to stay sharp." And they'll have to do it without Shaich, a highly respected CEO who will relinquish his day-to-day role this spring, though he will stay on as chairman. A transition is in place - company co-COO Bill Moreton will step into the CEO role. "I worry about keeping the concept special," says Shaich. "Is it worth walking across...
...concerned, this will blow over. If we've learned anything over the last decade, it's that China is never really going to isolate us economically. They don't want a repeat of the starvation of the late 1990s, which flooded the northeastern part of their country with our refugees. Without Beijing's help, you're never going to muster enough economic pressure to change our ways. And my nuclear ace-in-the-hole ensures that no one will really mess with us. Why in the world would I ever give that...
...industry has built up a good repeat business. Its core customers are a passionate bunch. "Cruising traditionally is about creating communities at sea," says Brown, "and they do extend it to land." There is ample reward for the devotion. Frequent cruisers get cabin upgrades, cocktails with the captain. "People lust after this status," says Yesawich...
...happy repeat customer is great, but "if ships are sailing full, you can only grow passenger volume at the rate you're adding capacity," says Farley. Yesawich sees some pent-up demand. According to his yearly Travel Monitor survey, 40% of active travelers say they're interested in taking a cruise in the next two years. "That's a remarkable number," he says. "Only a handful of places score higher. This business is going to explode...
...spectacular play of co-captain Jeremy Lin, Harvard men’s basketball (7-2) traveled to nearby Conte Forum Wednesday night and took advantage of a dominant interior presence to defeat Boston College, 74-67, in a repeat of the Crimson’s stunning upset of the Eagles (6-3) last season...