Word: repping
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Dates: during 2000-2009
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...according to a study by Forrester Research. If you've ever called Dell about a sick PC or American Express about an error on your bill, you have already bumped the tip of this "offshore outsourcing" iceberg. The friendly voice that answered your questions was probably a customer-service rep in Bangalore or New Delhi. Those relatively low-skilled jobs were the first to go, starting...
...Rep. in the House
With handsome features and a name that sounds like a Pokemon toy, Bryant has the rep of a star a prim mother or an innocent kid could love. "For teenage girls especially," says Peter Zollo of the polling firm Teen Research Unlimited, "Kobe is way up there. Where Allen Iverson's been the bad boy, Kobe has been the pretty...
...Neighbors should not be frightened and yet they are frightened,” said State Rep. Alice K. Wolf, D–Cambridge. “Sometimes they’re even afraid to call the police because they fear retaliation...
...Rep. Barney Frank, D-Mass., who has been active in governmental efforts on Yang’s behalf, said he thought a problem with definitions might have led the Chinese government to level such a serious charge...