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...many ways, the $17 billion Federated-May merger is the logical evolution of decades in which the industry failed to respond to customer complaints that department stores were boring, the service nonexistent and the merchandise ubiquitous without being interesting. "Department stores have lost sight of their customer. It's that simple," says Janet Hoffman, a San Francisco--based retail strategist for Accenture. Sales tumbled, and chain after chain of historic, family-owned retailers--Gimbels, Woodward & Lothrop, Wanamaker's, Montgomery Ward--closed their doors or were swallowed up by stronger companies. In 1980, about 35 major department-store chains were...
...Good Life (Knopf; 368 pages) a better book? McInerney's eye is indisputably keen--witness such period moments as the dinner where the party favors are prescriptions for the antianthrax drug Cipro. And the book isn't starved for R-rated action: the two couples respond to the crisis with vigorous spasms of partner swapping...
Elaborating on this idea of simultaneity, Palmer said that the book emphasizes “what it means to be alive and well at the same moment as others are in distress, and what we can do to respond to others’ pain...It’s so much about personal engagement and personal choice,” he said...
...Washington, said that Europe "has a tsunami coming its way" in the shape of competition from Asian and U.S. rivals. Yet as old manufacturing industrial areas are hollowed out - think of northern Italy - there is still no sign of urgency among the European élite about how they might respond to the new world. There was more, of course - at Davos, there always is. Those wanting a sneak preview of a possible 2006 match-up in the U.S. presidential race could catch both Senator John McCain and former Virginia Governor Mark Warner. Those anxious to understand modern design could chat...
When confronted with a mega-hit like Fox?s ?American Idol,? television executives at competing networks typically respond in the same way: they try to copy it. But NBC has decided to jump into the already-crowded music competition fray in a slightly different fashion-by extending the concept to the Internet. This week the once Must-See-TV network announced plans to produce ?StarTomorrow,? an Internet series that will let audiences select the country?s next big band or singing group using their computers. If all goes as planned, ?StarTomorrow,? which will debut early this summer...