Word: ressler
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...turns them off at night." Darrell Owens, a 14-year Best Buy veteran, once stayed up for three days in a row to write a report that was suddenly due. He got a bonus and a vacation, he says, but first, "I ended up in the hospital." Cali Ressler, a human-resources executive, had noticed an alarming trend: women were accepting the reduced pay and status of a part-time position but doing the same work because it was the only way to get the flexibility they needed. "If we keep moving the way we're moving," she says, "women...
...ROWE experiment started quietly, when Ressler, who manages Best Buy's work-life balance programs, helped a troubled division of the retail group in Minneapolis deal with sinking employee morale. Ressler encouraged the manager to try flexible scheduling, trusting his team to work as it suited them. "He said, 'Well, trust doesn't cost me anything,'" she recalls. The innovation was that the whole team did it together. While the sample size was fewer than 300 employees, the early results were promising. Turnover in the first three months of employment fell from 14% to zero, job satisfaction rose...
...merits of certain liquors, doormen to pile up packages from a particular online catalog company in the lobby of their building, mothers to talk about a new laundry detergent at their kids' little-league games and commuters to play with a new PDA on the train home. Jonathan Ressler, 38, who founded Big Fat (one look at the loud, hulking New Jersey native, he says, and you will know where the name comes from), calls such maneuvers "brand baiting." He adds, "Buzz doesn't happen by accident. This is just real-life product placement...
With this kind of wiring, Ressler says, it was easier to incorporate Continental's "personalizing" features. With a turn of the ignition key, 24 different features-from seat and steering-wheel positions to interior temperature to choice of CDs-automatically adjust themselves to a motorist's preferences. The driver can even adjust ride suspension (firm, normal, plush) and steering effort (low, normal, high...
Self-diagnosis becomes easier for an auto that has multiplex central wiring, just introduced on the 1995 Continental. Instead of the bunches of brightly colored wires visible under the hoods of most contemporary cars, the Continental has what Ford's Ressler describes as a "central nervous system, one continuous-wire system making a complete circle with a separate address for every function. It means fewer wires, fewer connecting points and fewer things that can go wrong...