Word: ressner
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...which is to say, a sense of proportion. "I was talking to other flight attendants," Stephenson says, "and one woman said, 'On my flight a passenger got a little snippy.' So things could soon be back to normal: people being their rude selves." --By Richard Corliss. Reported by Jeffrey Ressner...
...Jeffrey Ressner...
...Jeffrey Ressner...
...Jeffrey Ressner...
...Reported by Jeffrey Ressner...