Word: retailing
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...Reliance operation is evidence of a retail revolution that is beginning to sweep India. The country's shopping sector is currently dominated by more than 12 million mom-and-pop stores, most of them tiny, dusty and offering a small and unreliable selection of goods. But now some of India's biggest companies have begun opening the first of what they say will be thousands of flashy new supermarkets across the country in the next few years. At the same time, foreign retail chains such as Wal-Mart and Carrefour are pressing to enter the market through joint ventures...
...upscale. Tired of its reputation for tackiness and losing out to budget chains in the '90s, Topshop's managers decided to stop competing just on price. "The decision was made to create a fashion authority," says Mary Homer, a joint managing director of Topshop who's been at the retailer for 20 years. (Green, a retail entrepreneur with years of experience in various types of businesses, acquired Arcadia in 2002 and helped execute the strategy already under way.) The company now employs 22 of its own designers, up from about a dozen in 2002, and they aim to create...
...test market in its chic department-store partners. Moss's 50-piece collection might seem cheap compared with most everything else Barneys has to offer--prices range from around $24 for a strappy tank top to $300 for a leather jacket--but these days, says Robert Burke, a retail consultant in New York, fashion retail's territorial lines are blurring. "Traditional categories no longer exist," he says. "There's almost a reverse snobbery today: people really like the idea of mixing a variety of price points." In other words, few fashionistas think twice about pairing a $1,000 jacket with...
However, with competitors like H&M and Zara already flourishing in the U.S., is there room for Topshop? "H&M and Zara are hitting the ball out of the park," says Howard Davidowitz, chairman of Davidowitz & Associates, a New York--based retail consultancy. But thanks to its broader customer appeal, Davidowitz says, the potential for Topshop "is better than either of these." Not that there isn't plenty of opportunity to occupy Topshop at home. The company is looking at ways of expanding its brand into new areas in Britain too, from confectionery to luggage to footwear. With Topshop stores...
...Pearl Jam played in the 1990s, there was one sure path to a sellout: team up with Ticketmaster. Fans would line up outside record stores for tickets processed by Ticketmaster or call one of Ticketmaster's phone banks to score seats. No other distributor had the worldwide labyrinth of retail partnerships and phone outlets to move millions of tickets in minutes. And they charged for it--as much as $15 on a $50 ticket. But the music industry, if you hadn't noticed, isn't quite what it used to be. Just as personal computers are replacing record stores...