Word: retailing
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...since that day Guerrero has continued her regular duties. She has been working at Celeris since she came to Harvard in August after working a series of fast-food and retail jobs. Guerrero says she loves the environment here...
...Friday, Abercrombie & Fitch recalled a new line of Asian-themed graphic t-shirts, wisely but belatedly recognizing that they are patently offensive and lack any comedic value. Five such shirts had already reached its retail stores, website and catalogue, including one with the racist message, “Wong Brothers Laundry Service: Two Wongs Can Make It White,” which mockingly depicts two men with slanted eyes and conical hats...
...credit, the company’s strongly worded statement and quick removal of the offending shirts from retail stores shows at least some recognition of the gravity of its mistake. As many protesters have demanded, Abercrombie should communicate that recognition to all of its customers by displaying an extended apology in its stores, catalogues and website. But regret is not enough to prevent egregious lapses of judgment in the future, and Abercrombie & Fitch’s apology should describe measures that it will take to prevent jokes of such poor taste from ever leaving the design studio. Of course, they...
...Hypermarkets have already changed the retail landscape in their homelands by being brutally efficient, selling a mind-boggling range of products?from groceries to pharmaceuticals to clothes to big-screen TVs?at cut-rate prices. U.S.-based Costco operates spartan warehouses where bulk goods are stacked on pallets and sold to the public wholesale. The mammoth Wal-Mart chain?annual revenues of $218 billion made it the largest company on this year's FORTUNE 500 list?emphasizes customer service to bring in the crowds while keeping prices in check with high-tech inventory management?and by using its clout...
...That's not to say the foreigners are unstoppable. Both Wal-Mart and Carrefour, the world's second largest retailer, tried and failed to crack the Hong Kong market in the 1990s. Hong Kong consumers seemed to prefer familiar neighborhood chain stores. Carrefour lost $400 million between 1996 and 2000 on four Hong Kong outlets. "It all ended in tears, really," says Alan Treadgold, director of retail research for ad agency Leo Burnett Worldwide in Sydney. "They just couldn't make the format work...