Word: retailing
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HUDS would not comment on the cost of either type of coffee, but HFTI members say the fair trade coffee sells for about $5 per pound retail, while the regular beans cost less...
...Europe's luxury department stores, and the menus are as cutting-edge as the fashions around them. Though designers like Armani, Courrèges, Ventillo, Lanvin, Barbara Bui and Nicole Farhi realized years ago that the chicest store accessory is a stylish café bearing your label, major retailers are just now choosing to create and run their own restaurants rather than depending on outside concessionaires. "It is a completely new era for restaurants and retail," says Jean Paul Barat, general manager of food operations at Selfridges. "Food is now a driving force for bringing customers into stores...
...store that is often credited with starting the current dining trend, is planning a complete renovation this summer of its 10-year-old Fifth Floor Restaurant and Bar, overlooking London's Knightsbridge. "We have to stay ahead of the times," says Dominic Ford, Harvey Nichols' restaurant and food retail director. "When we created this floor I wanted a restaurant that happened to be on top of a department store, not vice versa. It had to be high-caliber enough to bring people in, and that is why we have been successful." So successful, in fact, that Harvey Nicks now owns...
These respectable but hardly astounding numbers underplay a few other retail realities. One: a good restaurant will not only draw customers to the store, but will also keep them there - maybe long enough to shop for something more substantial than a plate of tuna carpaccio. "Each of our restaurants has a regular clientele who come back again and again for the Harrods experience," says Johnston. Two: the opportunities for cross-promotion are plentiful. "We are doing a special promotion of foods from the Languedoc region in France, so I plan to put some of the cheeses on the menu...
...hawking financial-services. But the expected "synergies" of such diverse companies never fully developed, and Scottish Power's earnings - as well as its share price - hit a brownout. So the Glasgow utility is selling Southern Water and spinning off Thus, its unprofitable telecom. It has already sold its retail outlets and pulled the plug on its financial-services venture. "We took a decision a year ago to focus on the business of energy," says Ian Russell, its recently named CEO. "We had become a pretty broadly spread business...