Word: retailing
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Nevertheless, GM's $6 billion investment simply pays the price of admission back into the car wars. Now the company has to persuade the customers it has so carefully targeted to change their recent behavior and buy GM. Getting your customers back is the hardest task in retail. Sounding like a true car guy with some of that old-time sales religion, Chevrolet general manager John Middlebrook lays on the challenge: "We have people who swore they were never going to buy another Chevrolet or any GM product. It's time to bring them back into the fold. We need...
...allegation by the National Association of College Stores (NACS) that Harvard University Press, among numerous others, engages in "dual pricing" or "price discrimination" ("University Press Accused of Price Discrimination," April 1). For the record, Harvard University Press (HUP) has one published discount schedule that is available to every qualified retail account, whether a chain, independent or college bookstore...
...have "different rates for different stores" but one published rate for all our retail customers. You should also note one point that is not frequently mentioned in the publicity about the potential action by NACS: Should publishers be forced to increase their discounts to stores--college or other--the result will be higher prices for those books used in courses. This is a scenario we do not favor. --William P. Sisler, director, Harvard University Press
...They would have to show a substantial lessening of competition in the book retail market," he added...
...Speaking before the Congressional Joint Economic Committee, Greenspan said that strong economic growth so far this year, coupled with a tight labor market, will lead to inflation later unless the central bank acts soon. Greenspan specifically linked his concerns to recent reports showing unexpected strength in such areas as retail sales and job growth, which has many convinced he's ready for an increase. Stocks fell on the announcement, but not by all that much -- the Dow finished down 57.40 points, while the Nasdaq actually reversed its recent slide -- because most analysts had been expecting the move. Other economists said...