Word: retain
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...PROS: Yahoo can retain its independence and avoid the corporate ego blow of being bought by the Redmond, Wash.-based software giant...
...little or no overlap with J.P. Morgan, the offers will likely be honored,” J.P. Morgan spokesman Brian J. Marchiony said. Marchiony added that students who lost their full-time job offers will not be left empty-handed. “[They] will be able to retain their sign-on and relocation bonuses and have the opportunity to use our career placement services,” Marchiony said. J.P. Morgan is also providing an alternative summer plan for students who had their internships withdrawn. If they work at one of the many non-profit organizations selected...
...authority that your article should have been titled "The End of Customer Service - As We Know It." Thanks to the Internet, people in many cases end up more knowledgeable about a company's product than the customer-service agents themselves. Moreover, it is becoming increasingly difficult to hire and retain employees to fill these positions, making customer service inconsistent at best. Technology, when implemented effectively, will fill these gaps and provide a better and more consistent level of service. John Putters, President, Visionstate, Edmonton, Canada...
...Know It." Thanks to the Internet, not only are people more empowered to access information on their own, but in many cases they also end up more knowledgeable about a company's product than the customer-service agents themselves. Moreover, it is becoming increasingly difficult to hire and retain employees to fill these positions, making customer service inconsistent at best. Technology, when implemented effectively, will fill these gaps and provide a better and more consistent level of service. John Putters, PRESIDENT, VISIONSTATE, EDMONTON, ALTA., CANADA...
...Service--As We Know It." Thanks to the Internet, not only are people more empowered to access information on their own, but in many cases, they also end up more knowledgeable about a company's product than the customer-service agents themselves. Moreover, it is becoming increasingly difficult to retain employees, making service inconsistent at best. Technology will fill these gaps and provide better, more consistent service. John Putters, President, Visionstate EDMONTON, ALTA...