Word: return
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Dates: during 2000-2009
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...victim whom Jackson took care of for years after 90% of his body was scorched in a childhood fire. "He was very scarred over all of his body," says a guest. "He spoke about Michael and how he cared for [Rothenberg] for so long without asking for anything in return. It was very moving." (See the top 10 Michael Jackson moments...
...This seemed patently unreasonable. Delta had put me through a lot of trouble: canceling a flight, adding five hours of flying time to my day, losing my luggage. All I asked was the same courtesy accorded any passenger whose bag was lost by the airline: its return free of charge. But after three calls to the baggage folks, the best I could do was get the bag tracked (it eventually made it to LaGuardia). I was told that I had to either pick it up myself at the airport or pay a hefty delivery charge. Three times I asked...
...American Airlines stopped taking customer complaints by phone several years ago, according to a spokesperson; putting the complaint in writing, he insisted, is more efficient. United used to have a customer-support number but dropped it "some months ago," according to a reservations agent. (A corporate spokesperson didn't return several phone calls asking for confirmation.) Even the few airlines that still have customer-service numbers, like Continental and Southwest, tuck them away deep within their websites, where only the truly obsessive can find them...
...proceeds will go to “landscaping and clean-ups, embankment restorations, plantings and prunings, parkland programs and education, advocating for better pathways, and the return of the public swimming,” the Conversancy’s press release states...
...drop in the President's poll numbers represents a natural political process. When politicians talk about spending their political capital, they are talking about their poll numbers - and the cliché is somewhat misleading. They are actually investing their political capital, hoping for a greater return if their gamble succeeds. George W. Bush invested his capital in privatizing Social Security, and the stock tanked. Barack Obama is investing in health-care reform. We are at the point of the legislative process where all seems hopeless, but Obama should be heartened by the fact that most of his Republican adversaries oppose...