Word: richarde
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Dates: during 1980-1989
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...call a "friendly southern Wisconsin voice." Lands' End operators, many of whom are housewives or students from the surrounding farm country, are famous for their willingness to chat, even about the weather. "We're trying to build a relationship with a customer, not consummate a sale," says President Richard Anderson...
Chairman and Chief Executive Officer: J. Richard Munro...
Editorial Director: Richard B. Stolley...
Senior Vice Presidents: Richard W. Angle Jr., Michael J. Klingensmith...
ASSISTANT MANAGING EDITORS: Richard Duncan, Karsten Prager, John F. Stacks...