Word: rita
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...Rita says she and her husband began driving a taxi in 1978. Since then, the couple has developed a group of regular clients by working out of the same taxi stand at the Harvard Business School for 15 years...
...Rita says developing a network of steady customers has several benefits--most notably guaranteed business and larger tips...
...They tip good," Rita says. "I mean, they're just like steady customers...
Although the Hughes subscribe to the Ambassador Brattle dispatching service, most of their business comes from calls to a cellular telephone they have placed in their 1985 Pontiac Parisienne, Rita says...
...Rita says she even picks up lunch for some of her regular clients...