Word: rival
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Dates: during 1960-1969
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...that friendly basis the store goes to the improbable length of accepting any merchandise returns-even if they were bought at another store. Once, for example, Rich's exchanged hundreds of pairs of defective nylons of a brand it did not stock. A clerk at a rival store, according to a popular Atlanta story, was arrested for buying merchandise on an employee discount and exchanging it at Rich's at full price. A bride's mother who complained that a Rich's wedding cake came with yellow layers instead of the white she had ordered...
...brought up on S.S. Pierce's groceries," remarked Oliver Wendell Holmes a century ago when a rival merchant sought the patronage of that autocrat's famous breakfast table, "and I don't dare change." A bulwark of proper Bostonian life for most of its 136 years, the haute cuisine grocery chain has long filled an epicurean niche in U.S. gastronomy. With its own coat of arms adorning a distinctive red label on canned goods, and the largest line (5,000 items) of privately packed fancy foods in the world, S.S. Pierce sells its delicacies not only through...
...covered ants, its goodies run the gamut from terrapin stew to mushrooms grown in Parisian caves and frozen coquilles St.Jacques in real shells. Its private brand of Kentucky bourbon is a best seller in New England. Despite its gourmet eminence, S.S. Pierce ran into trouble when supermarkets began stocking rival specialty foods to lure the well-to-do. Sales have stagnated around $35 million a year for a decade, and profits have lately dwindled to the vanishing point. Incoming President Williams hopes to beef up merchandising, tighten up controls on distribution, expand outside New England. All that makes outgoing President...
...That year the company established a British subsidiary-only to meet with an unexpected fate. Joining forces to fend off the challenger, British container companies merged into what came to be known as Metal Box Co. Ltd. and enlisted the technical assistance of American Can's chief U.S. rival, Continental Can Co. The combination proved so powerful that American Can, badly beaten, sold its local operations to Metal Box in 1931, agreed not to return to Britain for at least 20 years...
Recalling American Can's earlier entry into the British market, David Ducat, 63, who becomes Metal Box's chairman next month, says gingerly that "Some people never learn." But Ducat knows well that the U.S. rival has the resources and know-how to make a sustained effort. Indeed, most Britons are expecting a lively battle, figure that Metal Box may even have to resort to some unaccustomed pricecutting to meet the new competition. "Metal Box's profitable monopoly," says London's Observer, "is bound to take a knock. By how much is another matter...