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Usage:

...ROWLEY: That's the chairman of the board. I am way down the order. All you can do from the lower echelon...

Author: /time Magazine | Title: Interview: Cynthia Cooper, Sherron Watkins, Coleen Rowley | 12/30/2002 | See Source »

...ROWLEY: It's even worse in the U.S., with the adversary system and hiring lawyers. No one does anything wrong anymore...

Author: /time Magazine | Title: Interview: Cynthia Cooper, Sherron Watkins, Coleen Rowley | 12/30/2002 | See Source »

WATKINS: I think it's the value system at the top. [Cooper and Rowley are nodding.] It's very important that the leaders set the tone. Remember the Tylenol-tampering scare? It threw the company into a tailspin. [But] the chairman of Johnson & Johnson came in, supposedly, and said, "I just looked at our value statement. We have got to do the right thing. We are pulling every bottle of Tylenol off the shelves worldwide." It cost them $300 million to do, but they set the standard for tamper-resistant products, and in the long run he saved consumer loyalty...

Author: /time Magazine | Title: Interview: Cynthia Cooper, Sherron Watkins, Coleen Rowley | 12/30/2002 | See Source »

...ROWLEY: [Stands up and bursts into applause] I don't care if you're an FBI agent or a priest or a government official. We are all human, and we are all susceptible to any number of vices and mistakes. All we can do is try to uncover and correct them...

Author: /time Magazine | Title: Interview: Cynthia Cooper, Sherron Watkins, Coleen Rowley | 12/30/2002 | See Source »

...ROWLEY: [After a pause] I'm trying to think if I have ever been wrong. [Laughter all around.] I don't think I am exceptional. I think everyone makes mistakes...

Author: /time Magazine | Title: Interview: Cynthia Cooper, Sherron Watkins, Coleen Rowley | 12/30/2002 | See Source »

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