Word: rubins
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REPORTERS: Elizabeth L. Bland, Hannah Bloch, Barbara Burke, Tresa Chambers, Tom Curry, Kathryn Jackson Fallon, Janice M. Horowitz, Jeanette Isaac, Daniel S. Levy, Lina Lofaro, Lawrence Mondi, Alice Park, Michael Quinn, Jeffery C. Rubin, Andrea Sachs, Alain L. Sanders, David Seideman, Sribala Subramanian, David E. Thigpen...
REPORTERS: Elizabeth L. Bland, Hannah Bloch, Barbara Burke, Tresa Chambers, Tom Curry, Kathryn Jackson Fallon, Janice M. Horowitz, Jeanette Isaac, Daniel S. Levy, Lina Lofaro, Lawrence Mondi, Alice Park, Michael Quinn, Jeffery C. Rubin, Andrea Sachs, Alain L. Sanders, David Seideman, Sribala Subramanian, David E. Thigpen...
FINANCIAL DIRECTOR: Daniel M. Rubin...
Downsizing can also anger customers who find workers too busy to pay attention to them. U S West, a Baby Bell telephone company with headquarters in Englewood, Colorado, has announced a phasing out of 9,000 jobs, about one- seventh of its work force. Already, Lynn Schimmelfeder and Ben Rubin, two service representatives, have so few support staff members working under them that they are unable to chase down customer queries such as, "Why didn't the repair man get to my house today?" Phone operators like Carla West increasingly are having to listen to the gripes of irate callers...
REPORTERS: Elizabeth L. Bland, Hannah Bloch, Barbara Burke, Tresa Chambers, Tom Curry, Kathryn Jackson Fallon, Janice M. Horowitz, Jeanette Isaac, Daniel S. Levy, Lina Lofaro, Lawrence Mondi, Alice Park, Michael Quinn, Jeffery C. Rubin, Andrea Sachs, Alain L. Sanders, David Seideman, Sribala Subramanian, David E. Thigpen...