Word: samsungs
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...managers have demonstrated a century's worth of catch-up in a very short time. Now the question is whether they can fulfill the new expectations for Samsung's future...
Only a few years ago, cell phones were built just for talking. Then along came a company called Samsung Electronics, little known to most consumers, selling us phones that are voice activated, that surf the Internet, that play MP3 tunes. Last year Samsung rolled out stylish models that keep our calendars in color and can pinpoint our exact location. Now the South Korean company is introducing phones with always-on text messaging and wireless video that lets us play games and watch movie clips...
Like a lot of Samsung's new devices, these combine cutting-edge technology with award-winning design - at premium prices. That's something new for a company that only a few years ago was known as a mass marketer of cheap TVs and VCRS - the kind you bought off a shipping pallet if you couldn't afford a Sony or Mitsubishi. Since 1997, however, Samsung has begun rubbing shoulders with the market leaders in high-end cell phones, DVD players, elegant flat plasma TVs and a wide range of other consumer products. These gadgets are sometimes less expensive than those...
...this attention has prompted Eric Kim, 47, Samsung's savvy Korean-American marketing chief, to boldly suggest that he hopes to surpass Sony in brand recognition by 2005. Don't laugh; Sony CEO Nobuyuki Idei certainly isn't laughing. Samsung has the second most recognizable consumer-electronics brand in the world, according to Interbrand, the New York City?based consultancy. Idei has said privately that Samsung is on the verge of overtaking Sony in the consumer-products race. Graeme Bateman, head of research in Seoul for Japanese investment bank Nomura Securities, says Samsung is "no longer making poor equivalents...
What's more, at a time when most of the world's tech companies are still shuttering plants and trimming R. and D. to weather the global economic slump, Samsung is extending its reach. Bolstered by the resurgent Korean economy - which is expected to grow 3% to 6% this year after nearly collapsing during the 1997 Asian financial crisis - Samsung Electronics' worldwide revenue reached $25 billion last year...