Word: san
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Dates: during 1980-1989
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California Congressman Jim Bates, who asked for a congressional hearing in San Diego last week, says the service fosters "unnecessary intimidation by supervisors . . . encouraged by upper management." Workers complain of being shadowed by foremen toting stopwatches, warned "not to take little baby steps" while moving around, and denied permission to leave the floor to go to the bathroom. "Fear and hostility permeate the post office," charges San Diego letter carrier Gary Pryor. Postmaster General Anthony Frank acknowledges, "This is a top-down organization. I wish it weren...
...Enough has happened that it warrants a look," says Congressman Bates. The San Diego hearing documented an unduly harsh, arbitrary management style. Witnesses told of the police being summoned to a San Diego suburb to settle one of the nearly daily disputes over the load in each carrier's bag. A study showed that 45% of the 837 carrier routes in San Diego require more than an eight-hour shift to complete. Taking time off for surgery or unapproved nose blowing is a punishable act. "There's a rule for everything," testified a San Diego shop steward. "If a supervisor...
While postal officials are not likely to show up on The Oprah Winfrey Show anytime soon as examples of modern touchy-feely management, they are experimenting with new programs, including "Employee Involvement" and "Quality of Worklife Processes," to give workers more autonomy on the shop floor. In San Diego about 20 supervisors are taking Dale Carnegie courses; two are being individually treated by psychologists to reduce their "irritability factor...
...warm smiles and bonhomie that usually attend summitry. Nicaraguan President Daniel Ortega Saavedra and his Salvadoran counterpart, Alfredo Cristiani, kept their distance during photo opportunities, and the 20 hours of negotiations sometimes grew strained. But when the five Central American Presidents emerged from their seventh regional summit near San Jose, Costa Rica, they signed a final communique that referred to a common commitment to nudging a stalled peace process...
...sooner was the ink dry than Ortega accused the Salvadoran army of dropping bombs on civilian neighborhoods in San Salvador. Cristiani's post- summit assessment of the Nicaraguan: "I don't trust Ortega...