Word: schultze
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Dates: during 1980-1989
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...crowded courtroom fell silent as Richard G. Schultz, attorney for the McDonald's Corporation, approached the bench. Schultz, everyone there knew, was to defend his multi-million dollar client against charges of unfairly revoking the license of one Raymond Dayan, owner and operator of McDonald's franchises in Paris. Five hundred million dollars in damages was at stake. So was the entire French fast food market--one of the fastest-growing and most profitable such markets in the world. Reporters from the New York Times and the Wall Street Journal scribbled furiously as Schultz addressed the Hon. Richard Curry...
...Your Honor," Schultz began, "the evidence will show that the plaintiff's french fries are greasy...
Although the entire Chicago courtroom--even Curry-laughed, Schultz and McDonald's take the matter very seriously. They say Dayan's operations are irreparably damaging the image of McDonald's around the world because of their failure to maintain strict standards of quality, service, and cleanliness-what McDonald's calls "QSC. In short, they contend Dayan's stores, particularly his highly visible outlets on the Champs Elysee, are "a blight on the system." "At stake here is the good McDonald's name that it took more than a quarter of a century for Ray Kroc (McDonald's founder...
McDonald's charges against Dayan range from dirty floors and long service times to allowing dogs (and their byproducts) to lounge in food preparation areas. Schultz also charged at the trial that "Dayan cooked his hamburger patties 180 degrees too high; french fries 50 degrees too high; fish 55 degrees too high; and apple pie 67 degrees too high." To make matters worse, he added, "Customers waited for service for more than three minutes." The net result of Dayan's peccadilloes: "His mismanagement has destroyed the McDonald's image...
DIED. George Voskovec, 76, Czech-born character actor, director and playwright who was best known in the U.S. for such Broadway roles as Einstein in The Physicists (1964) and Herr Schultz in Cabaret (1968); in Pearblossom, Calif. Voskovec directed and wrote for one of Czechoslovakia's most popular and influential theater companies before his anti-Nazi productions forced him to emigrate in 1939 to the U.S., where his screen credits included Twelve Angry Men (1957) and The Spy Who Came In from the Cold...