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...measure of how contentious work relationships can get that the author, a psychiatrist, draws on hostage-negotiation techniques to instruct readers on how to deal with "defiant executives, angry employees or self-destructing management teams." A frequent reaction to such recalcitrance is arguing. Stop raising your voice, says Goulston. A better course would be to "listen, ask, mirror, and reflect back to people what you've heard." By making people feel understood, you are likely to see a more conciliatory colleague. Mission accomplished...

Author: /time Magazine | Title: Business Books | 10/19/2009 | See Source »

...Those are fighting words to John Derbyshire, a proud pessimist crusading against America's penchant for smiley-faced self-deception. The National Review writer and self-described "conservative gloominary" leads readers on a bleak tour of modern life, bemoaning the state of our society and culture (the '00s are the first decade without a living novelist featured on TIME's cover, he laments). Derbyshire's no fan of liberalism, but his main targets are the utopian fantasies of both parties and the notion that humanity can patch the flaws that led us to this woeful state to begin with. Embracing...

Author: /time Magazine | Title: The Skimmer | 10/19/2009 | See Source »

...went into management, leading not one but two unfashionable clubs to the English championship and then winning the European Cup two years in a row. He was a clever, cocky, working-class hero with an opinion on everything from Margaret Thatcher (against) to striking miners (for). Brilliant, needy, self-destructive - he was an alcoholic and had a liver transplant before he died in 2004 - he combined humor, bombast, friendships and rivalries in a long and very public display of how to be charming and really messed up at the same time...

Author: /time Magazine | Title: Michael Sheen Scores in The Damned United | 10/19/2009 | See Source »

...film is worth seeking out, and not just because of Sheen's extraordinary performance. In his research, Sheen discovered that Clough loved Saturday Night and Sunday Morning, the 1960 Karel Reisz film, starring Albert Finney, about a young working-class iconoclast and self-mythologizer - just like Clough. The Damned United is an homage to films of the British new wave - Saturday Night, A Kind of Loving - in the way that it exposes how Britain's old class divisions stunted countless lives. Clough and Revie were intelligent men for whom soccer promised a release from a life down...

Author: /time Magazine | Title: Michael Sheen Scores in The Damned United | 10/19/2009 | See Source »

...vision of Thai agriculture as set out by the country's King Bhumibol Adulyadej has reached its fecund best. Like many other parts of Thailand, villagers come to this agricultural laboratory to learn from the monarch's Sufficiency Economy philosophy, which bundles together concepts of sustainable development, rural self-reliance and equitable income distribution. But there's a difference to this vast botanical project: unlike others in the rest of Thailand, this one is located in the country's Muslim-majority south, where suspicion of the Buddhist-dominated state has spawned a bloody insurgency that has claimed more than...

Author: /time Magazine | Title: Promoting Peace Through Organic Farming in Thailand | 10/19/2009 | See Source »

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