Word: send
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...spent half an hour filling out the online form, sent off an e-mail and got this response: "We are sorry but this service is unavailable at this time. Please try again later." I managed to send the e-mail on a second try the next day. Still, I wanted a live human being to hear my case sooner. I called the main reservations line and wheedled a number at Delta's corporate headquarters in Atlanta. But that only elicited a brusque gentleman who quickly swatted away my complaint. "That is Delta Airlines policy," he said. "You just...
...After a couple of days I got my bag back - though I had to send my brother to the airport to pick it up. I even got a response to my e-mail complaint: an apology and a $50 voucher for future Delta travel. I'm not sure whether to say thank you or ask what took so long. But it doesn't matter. There's no one to call...
...spokesman in Brussels. "I have seen that the Taliban deny responsibility. They do not get to wash their hands of this," he said this week. The Taliban have gained control of vast swathes of Afghanistan's south and east over the past few years, prompting the U.S. to send an additional 21,000 troops to the country this year. With this supplication, there are now a total of 60,000 U.S. troops in the country to combat the resurgent Taliban. General Stanley McChrystal, the top NATO commander in Afghanistan, has raised concerns about the Taliban's menacing encroachment into Kandahar...
...Europe. Many don't make it - just a fortnight ago, 73 Eritreans perished on a passage from Libya to Italy. And those who do make it are rarely welcome: countries including Malta, Spain and Italy say they cannot cope with the influx of refugees, and sometimes have to send them back...
...border states. Last year, more than 30,000 people are believed to have made the boat journey to the Italian island of Lampedusa, just 70 miles (113 km) from Tunisia. Earlier this year, Italy signed a controversial agreement with Libya allowing Italian authorities to automatically send would-be immigrants back to Libya without screening them for asylum claims - a move that arguably breaches the 1951 U.N. Refugee Convention...