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...spent half an hour filling out the online form, sent off an e-mail and got this response: "We are sorry but this service is unavailable at this time. Please try again later." I managed to send the e-mail on a second try the next day. Still, I wanted a live human being to hear my case sooner. I called the main reservations line and wheedled a number at Delta's corporate headquarters in Atlanta. But that only elicited a brusque gentleman who quickly swatted away my complaint. "That is Delta Airlines policy," he said. "You just...

Author: /time Magazine | Title: The Airlines' Customer-Complaint Lines: No Answer | 9/3/2009 | See Source »

...company as a logistics contractor. "This entire episode reeks of a Nixon-style dirty-tricks operation, and Chevron's fingerprints are all over it," says Steven Donziger, a New York lawyer and adviser to the Ecuador plaintiffs. In his TV interview, Nuñez said that if Chevron "sent an employee" - the contractor Borja - that may mean a crime has been committed, since the law forbids him from meeting the parties in the lawsuit...

Author: /time Magazine | Title: Ecuador vs. Chevron: Do the Videos Implicate the Judge? | 9/3/2009 | See Source »

...from behind while she was walking towards Peabody Terrace, grabbed her iPhone out of her hand and fled the area. The student was not injured in the robbery, the advisory said. The Cambridge Police Department is investigating the incident because it did not occur on Harvard University property. HUPD sent a community advisory e-mail—the first of its kind since April—on Monday evening. The department sends advisories directly to students, faculty, and staff at Harvard College and the Graduate School of Arts and Sciences, as well as to the deans of the University?...

Author: By Marianna N Tishchenko, CRIMSON STAFF WRITER | Title: Grad Student Allegedly Attacked Sunday | 9/2/2009 | See Source »

...write that often instead of following God's will, people try to compromise by doing some of what they think they're supposed to while still staying within a comfort zone. You know, God sent Abraham to Canaan, but Abraham didn't go to Canaan - he stopped 200 miles out, in Haran. And it just didn't work. Compromising with God never does. There are a lot of people living in Haran. They call themselves Christians and they probably are, but they haven't gone all the way. It took Abraham 40 years to get to the point where...

Author: /time Magazine | Title: Billy Graham's Daughter, Anne Graham Lotz | 9/2/2009 | See Source »

...week's bomb attack - the deadliest in years - has deepened the anguish of war-weary Kandaharis living in the shadow of rising violence. A cluster of vehicle bombs ripped through a central area of Kandahar, killing 43 and injuring 65, nearly all of them civilians. The ear-piercing explosions sent shock waves through the city, smashing windows miles away from the bombing site and leaving broken shards of glass and mangled remains of cars strewn on the streets. Heaps of rubble and smoldering debris lay amid dozens of damaged buildings, now resembling more the ruins of an ancient civilization...

Author: /time Magazine | Title: After the Bombing: Feeling Vulnerable in Kandahar | 9/2/2009 | See Source »

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