Word: serrins
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...attempt to win ever higher wages no matter what the product, the U.A.W. went along with the automakers' insistence on quantity over quality. It failed to push for better working conditions or lower absenteeism, which would have reduced assembly line foulups. Wrote New York Times Labor Reporter William Serrin in his book The Company and the Union: "The union is aware of the problems of absenteeism and tardiness and shoddy workmanship, but whatever it does in this area must be done with great tact, if anything is done...
...Your book review on The Company and the Union by William Serrin [March 19] states: "In the end, U.A.W. members cheered a settlement that, by Woodcock's admission, could have been won before the contract deadline, which meant that the strike itself was little more than a blue-collar catharsis." Of course, I did not make such "an admission," because I could not have done so. Mr. Serrin only implied, without any evidence, that the settlement offer was available in September. Even he never attributed such a ridiculous admission...
...COMPANY AND THE UNION by WILLIAM SERRiN 308 pages. Knopf...
...Author Serrin contends that the fault for the auto industry's blue-collar treadmill lies with the top echelons on both sides. Over the years, the chiefs have grown closer to each other than they are to their respective Indians. This "civilized relationship," as Leonard Woodcock once called it, in practice seems to produce a kind of industrial-age charade in which both parties tend to forget about everyone's long-term interests and settle on short-term gains that are pretty much predetermined...