Word: shalala
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Dates: during 2000-2009
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Because the Hurricanes won so many national championships, a lot of South Florida sportswriters still celebrate thugball as an oh-so-misunderstood facet of the Magic City's rambunctious charm. Fortunately, the university's current president, Donna Shalala, former President Clinton's health secretary, and the Hurricanes' coach, former UM player Randy Shannon, have set the program and the school in a new and more mature direction. By putting academic stature before gridiron grandeur, Shalala has moved Miami, once known as "Suntan U," into the top 50 of the U.S. News & World Report national university rankings. Shannon, meanwhile, has proved...
...past, industry lobbyists have persuaded Congress to squash even mild reimbursement reforms; former Health and Human Services Secretary Donna Shalala recalls a futile effort to reduce overpayments and promote competition among oxygen providers. "Congress stops anything that's going to gore anybody's ox," Shalala says. "If Congress is going to be involved in the nitty-gritty payment details, reform is dead." Obama wants to let another independent agency, similar to the military-base-closing commission, recommend how to pay for quality, which would limit political haggling. But even if such a panel focused on clinical effectiveness rather than cost...
...Philip Shalala, head of marketing at the Hard Rock Hotel Las Vegas, says his hotel is having its best December yet - up 6%, year over year. Some of that may be due to creative marketing: the hotel had a holiday party for the city, offering two hours of free wine and beer. "It keeps up the energy of the place," says Shalala, "and it's good for employee morale." People who came in for drinks stayed to eat and gamble; that night the hotel beat its forecast take...
...customer who once spent $10,000 to $15,000 on the tables is now spending maybe $5,000. And other customers are shopping around. "They know they can get a deal," Shalala says. "They used to call up, asking for a table at a club, not caring what it cost. These days they're saying, 'Well, I can get a table at another hotel for $1,000.'" Though Shalala hasn't dropped rates drastically to attract customers, he does throw in extras like free concert tickets, promotional chips to spend in the casinos or discounts at the retail shops...
Though widely lauded for her devotion to higher education and public service, the Washington Post has billed Shalala as “one of the most controversial Clinton Cabinet nominees—one who had been branded by critics as being too liberal and politically correct...