Word: shim
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...shuttle's windows, might never be definitively identified. Astronauts described the objects variously as a plastic baggie, some copper wire, two ring-shaped items and a piece of foil or shimmering cloth. NASA is guessing the largest bit was a piece of pliable plastic used as a tile shim, which could have dropped off the shuttle during a test firing of the shuttle's maneuvering jets...
...only 7.7% of the global market, to Dell's 19.1%. The PC market is slowing too. IDC predicts that global PC-sales growth will dip to 10.8% this year, from 16% in 2005. Lenovo "will be treading water until the market goes into a growth mode," says Richard Shim, senior analyst...
...Richard Shim, a PC industry analyst at IDC, says that the recall itself could be Dell's voluntary response to a well-publicized laptop fire that occurred earlier this summer at a business meeting in Osaka, Japan. Shim says that Dell, hit by bad publicity that could harm consumer sales, took this opportunity to reach out to its customers. "It's part of a long-term strategy to build back the trust of consumers," he says...
...Both Enderle and Shim consider the recall to have been well handled. Shim points to Dell's buoyant stock price as an indicator of public support. Enderle indicates the easy-to-use website as an example of how Dell is "setting a standard for how things should work during a recall...
...Battery recalls are nothing new - Hewlett-Packard is also in the middle of one right now (click here to check your system) - but Dell's is considered the largest in consumer-electronics history, affecting 15% of its laptops sold in the past two years. Shim and Enderle agree that it is prudent to visit Dell's website and check to see if your battery is on the list. Says Shim: "Only 6 computers out of 4 million have been hit - those are terrible Vegas odds - but I wouldn't want to be the guy that it happens...