Word: shopped
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Dates: during 2000-2009
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...tried to do," says Chen. "The Starbucks theory [of always expanding] doesn't work for fashion." Since 2003 Lord & Taylor has replaced 85% of its merchandise and reduced its style count 45%. The current 47-store chain is more akin to a specialty store: manageable, edited and easier to shop. "I think there will be a rallying cry for regional nameplates that bring charm and the service people are looking for," says Elfers. The plan is showing results. In 2006 the chain's sales and earnings performance was the best it has been in a decade. This year...
...worries, for instance, that cases of Cartier estate jewelry and other gems appeared underperused. Some big-spending customers never even enter the store, opting instead to shop by phone with their sales associate, who will call to tip them off on, say, the arrival of the extremely rare red-diamond necklace that would crown their collection. Or the associate might call about the $150,000 Buccellati diamond and 18-karat yellow-gold cuff, which would just match the piece they bought last spring. Across the way in handbags, the season's Chanel bags didn't even make...
...India. Entwistle's version of sightseeing in Mumbai (formerly Bombay) is a tour of the old Goldman outposts in India's financial hub. First stop, suite 1034 at the Hilton--down the hall from a group of Thai masseuses and rotating airline crews--where Goldman set up shop in late 2005, with Entwistle as employee No. 1. Next, a second temporary home in a worn-down office building abutting a sprawling slum. When rains flooded the streets, many employees chose to stay the night rather than wade through the filthy water. Entwistle points out the Dumpster that the firm donated...
Compare this with the services that Tufts and Boston University (which both employ Barnes and Noble, along with the Coop) offer students. At both institutions, a student can shop online and see the reading list for each class along with the prices for new and used copies...
...Students will have their friends quietly tell them over the phone the prices of each book as they simultaneously shop on Amazon or will memorize four prices at a time and write them down just outside the building...