Word: sitter
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Dates: during 1980-1989
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...tree shouted something that made the crowd in Birmingham, Mich., laugh. A puzzled Reagan announced into an open microphone: "I didn't hear." Like a jack-in-the-box, Bush popped up to cup his hand around Reagan's ear and whisper what the tree sitter had said about Jimmy Carter: "He's a jerk." Reagan chuckled, and Bush sat down smiling, glad to have been of service...
Complainers lace their speech with "always" and "never," and usually insist on sitting down before detailing their gripes-the fellow who complains standing up wants action, but the sitter wants to whine in comfort. It is a serious mistake either to agree or disagree with complainers. Instead, says Bramson, paraphrase the whiners' complaints back to them with "limiting concrete statements that let them know you understand." Noncommittal but encouraging "urns" and "ahs" are helpful...