Word: slodowski
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...guard service is really only as good as the supervision it provides," says Michael Anesta, the director of personnel for Steinway & Sons, which stopped using Burns two years ago at its Queens, N.Y., piano-manufacturing plant. Former Burns official Gary Slodowski quit in 1990 after winning the company's manager-of-the-year award. "With the LBO, the company started to deteriorate," he says. "They've got away from the building blocks, such as service and visiting clients every day. Collecting cash became the main thing. With no one to pay attention to the other details, you're going...
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