Word: slower
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Worse yet, the made-to-order system, which is supposed to give the kitchen flexibility to add new menu items, has made some McDonald's slower--adding precious seconds, if not minutes, to a customer's wait at the counter or the all-important drive through, which accounts for about half the chain's sales. A small but vocal number of franchisees--who invested thousands of their own dollars in the kitchen changes--are seething. And customers are also losing patience. "Since they took away the heat lamps, it takes forever--and the food still isn't hot," an Atlanta...
UNCOMMON GROUNDS Foreigners aren't the only nonlocals to come under Pai's spell since the late 1980s. The hippest spots in town belong to the artsy young Thai bohemians who have fled Bangkok, Chiang Mai and other crowded urban centers in search of a slower-paced and less profit-oriented lifestyle. Opened in 1999 by two disaffected Bangkok advertising execs, All About Coffee must be one of the coolest caf?s in Thailand. None of the large Western coffeehouse chains can compete with its homespun, rustic-wood ambiance, mellow jazz sounds and delightfully personalized service. Not to mention a three...
...Worse yet, the made-to-order system, which is supposed to give the kitchen flexibility to add new menu items, has made some McDonald's slower - adding precious seconds, if not minutes, to a customer's wait at the counter or the all-important drive through, which accounts for about half the chain's sales. A small but vocal number of franchisees - who invested thousands of their own dollars in the kitchen changes - are seething. And customers are also losing patience. "Since they took away the heat lamps, it takes forever - and the food still isn't hot," an Atlanta...
Jaguars are fast, sleek and loaded with features--or at least, Apple's new Jaguar ($129) is. It's the latest upgrade to the Mac OS--10.2, if you're keeping count. Previous versions of OS X were criticized for being slower than their predecessor, OS 9, but Jaguar zooms on by. Graphics and text look smoother than ever and are put to good use in some neat new programs. There's iChat (compatible with AOL Instant Messenger), in which conversations take place in little speech balloons. Sherlock 3 will find movies, flight times and Yellow Pages listings...
Iain Pears' The Dream of Scipio (Riverhead; 398 pages) ticks along at a slower, statelier pace, more like a grandfather clock. Set in Provence, it tells three stories from three eras that unfold in parallel: a 5th century Roman sophisticate faces the fall of his empire; a Renaissance man stares down the Black Death; and a French classicist watches as his country is overrun by the Germans in World War II. The thread connecting these three men is an ancient philosophical manuscript that each man encounters, but the real bond among them is that they face a common paradox. Civilization...